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Omnisend

Email and text-message marketing built for online shops.

Email MarketingFree plan availableLast checked 16 Oct 2026

By napstrIQ Editorial Team · Facts checked against the company's public pages on 16 Oct 2026 · How we research

Quick answer: Omnisend is a good pick for an online store that wants email and text together, with a free plan to start. If you are not selling products, look at a simpler tool.
Free planYes
Paid from$11.20 /mo (billed monthly)
Company sizeSmall and mid-size online stores
Founded2014

What Omnisend does

Omnisend is a marketing tool made mainly for online shops. It sends emails, text messages and browser push alerts, and it can start them automatically, for example when someone leaves a basket behind.

The plans are priced by how many contacts you have and which features you need. There is a free plan, so a new shop can start without a card.

It is narrower than an all-purpose marketing suite. If you sell online it fits well. If you run a service business or a newsletter, other tools may be a better match.

Setup and learning curve

Connecting a shop and sending a first welcome email can be done in an afternoon. Building a full set of automatic messages usually takes a few days.

Omnisend pricing

Free

$0forever
  • Up to 250 contacts
  • 500 emails a month
  • 500 web push notifications a month
  • 24/7 support and free migration

Standard

$11.20/mo (billed monthly)
  • 500 contacts shown on the plan card
  • 6,000 emails a month
  • Unlimited web push
  • Dynamic content and advanced reports
Popular

Pro

$41.30/mo (billed monthly)
  • 2,500 contacts shown on the plan card
  • Unlimited emails
  • SMS credits added to the plan
  • Everything in Standard

Custom

Ask Omnisend
  • For more than 150,000 active profiles
  • Account expert and priority support

The prices above are the monthly prices shown for the contact amount on each plan card. Bigger contact lists cost more.

There is a 'pay 3 months upfront' option that saves 30% for those three months, then billing goes monthly.

SMS is charged on top. The Pro plan adds SMS credits, and the page lists texts from $0.007 each.

Contacts you have unsubscribed are not billed.

Currency: Prices are shown in USD as listed on the company's US pricing page.

Source: Omnisend pricing page (Vendor page), checked 16 Oct 2026.

Is there a free plan?

Yes. Yes. The free plan has no time limit and does not ask for a card. It allows 250 contacts and 500 emails a month.

You get a small number of emails and contacts. Once you pass 250 contacts or 500 emails a month you will need a paid plan.

Key features

Email campaigns and automationBuild one-off emails and automatic series, such as welcome emails and basket reminders.
SMS and push messagesAdd text messages and browser alerts alongside email.
Signup forms and pop-upsCollect new subscribers from your shop with forms, with help from built-in AI.
Shopper-based messagesUse what a shopper looked at or bought to decide what to send.
Dynamic contentShow different products or text to different people in the same email.
ReportsSee sales and clicks from each campaign.
Free migrationThe company moves your lists over from another tool for you.
24/7 supportSupport is listed as available on every plan, including the free one.

Omnisend integrations

Omnisend is built to connect with online-store platforms. Its pricing page names Google Customer Match and Facebook Custom Audiences as included, so you can reuse your lists for ads. We did not count the total number of integrations.

Online-store and website platforms. Commonly used:

ShopifyWooCommerceBigCommerceWixGoogle Customer MatchFacebook Custom Audiences

Who is Omnisend best for?

Best for

Online store owners who want email, SMS and push messages working from shopper activity

Company size

Small and mid-size online stores

Common industries

Online stores, fashion, beauty, home goods, consumer brands

Choose Omnisend if…

  • You run an online store
  • You want email and text in one place
  • You want to start on a free plan

Look elsewhere if…

  • You are not selling products online
  • You only want a plain newsletter tool
  • You need a very large list at a very low price

Omnisend pros and limitations

Pros

  • A free plan with no end date
  • Email, text and push in one tool
  • Made for shops, so the starting templates fit selling
  • Free move from your old tool
  • Support at all hours on every plan

Limitations

  • Price climbs with contact count
  • SMS costs extra
  • Less suited to non-shop businesses
  • Free plan sending limit is small
  • Fewer extras beyond marketing than an all-in-one suite

How teams use Omnisend

Win back abandoned basketsSend an automatic reminder to people who left items behind.
Welcome new subscribersSend a short series when someone joins your list.
Announce a saleSend one email, text and push alert to the right groups.
Reuse your list for adsSend your contacts to Google and Facebook to reach them with ads.
Switch from another toolHave the company move your contacts and campaigns for you.

Pricing comparison: Omnisend and similar tools

ToolFree planPaid fromTrialPrice source
OmnisendYes$11.20 /mo (billed monthly)No trial listedCompany page

Prices show in your local currency where a company lists them. Tools without a local price stay in USD, so do not compare those rows number for number.

Entry prices are for the cheapest paid plan and use each company's own billing basis (annual or monthly, local currency), so compare them as a guide, not a quote.

Omnisend user reviews

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Omnisend FAQ

Is Omnisend free?

Yes. The free plan allows 250 contacts and 500 emails a month, and it does not need a card. Paid plans add more contacts, more emails and extra features.

How much does Omnisend cost?

On our check date Standard was $11.20 a month and Pro was $41.30 a month, billed monthly, for the contact amount shown on each plan card. Bigger lists cost more, and the Custom plan has no public price.

Does Omnisend send text messages?

Yes. SMS is available, charged separately from the plan. The Pro plan adds SMS credits, and texts are listed from $0.007 each.

Is Omnisend good for small business?

It suits small online shops well. A small service business may find a simpler newsletter tool cheaper.

Omnisend or MailerLite?

Omnisend is aimed at online stores and adds text and push. MailerLite is simpler and also suits newsletters and sites that are not shops.

Last updated: 16 Oct 2026. Spotted a mistake? See how we handle corrections.