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HubSpot vs Salesforce CRM

HubSpot and Salesforce are the two names most people meet first. HubSpot is known for being easy to pick up and for a free plan; Salesforce is known for depth and for handling complicated sales processes.

By napstrIQ Editorial Team · Facts checked against the company's public pages on 27 Sep 2026 · How we research

Our verdict: Pick HubSpot if you want to be running this week and value simple screens and a free start. Pick Salesforce if your sales process is complex, you expect to be large, and you have someone to administer it. Small teams with a simple process usually do better starting with HubSpot.

Side-by-side

HubSpot logo
HubSpot
CRM Software
Salesforce CRM logo
Salesforce CRM
CRM Software
Free planYes (2 users, 1,000 contacts)Yes (Free Suite, 10GB storage)
Free trialYes (on paid plans)Yes (on most paid plans)
Paid plans start at$20 /seat/mo$25 /user/mo
Best forGrowing teams that want marketing, sales and support on one customer recordMid-size and large companies with complex sales processes
Company size5 – 500 people50 – 10,000+ people
Founded20061999
HeadquartersCambridge, Massachusetts, USASan Francisco, California, USA
Integrations2,000+ apps in the HubSpot MarketplaceThousands of apps on AppExchange
Price sourceCompany pageCompany page

Prices show in your local currency where a company lists them; a tool without one stays in USD, so do not compare the numbers directly.

Full profiles: HubSpot · Salesforce CRM

Pricing: HubSpot vs Salesforce CRM

At the entry level the two are close: HubSpot Starter lists at $20 per seat and Salesforce Starter Suite at $25 per user. The gap opens as you move up, because Salesforce's full Sales Cloud editions start at $195 per user per month.

HubSpot plans
  • Free: $0 forever
  • Starter: From $20 /seat/mo
  • Professional: From $50 /seat/mo
  • Enterprise: From $75 /seat/mo
Salesforce CRM plans
  • Free Suite: $0
  • Starter Suite: $25 /user/mo
  • Pro Suite: $100 /user/mo
  • Sales Cloud Core: $195 /user/mo
  • Advanced: $395 /user/mo
  • Max: $550 /user/mo

The 'from' prices above are for the entry CRM seat. Marketing, Service and bundled Customer Platform plans cost more, and the Professional and Enterprise tiers can require a one-time onboarding fee. Prices are per user per month in US dollars on our check date. Starter Suite can be billed monthly or yearly; Pro Suite and the Sales Cloud editions are billed yearly.

Who should pick which?

Choose HubSpot if…

  • You want one system for marketing, sales and support
  • You want to start free and pay only as you grow
  • Your team values easy screens over deep customisation

Choose Salesforce CRM if…

  • Your sales process has many steps or teams
  • You have, or can hire, an admin
  • You expect to grow into a large company

Strengths and weak spots

HubSpot

Strengths: A free plan with no end date, good for testing with real data; Clean, easy screens that new staff pick up quickly; Marketing, sales and support share one customer record.

Weak spots: Cost climbs quickly once you add seats, contacts and extra hubs; Advanced automation and reporting sit on higher plans; Professional and Enterprise can need a paid onboarding step.

Salesforce CRM

Strengths: Extremely flexible for complex sales processes; Huge ecosystem of add-ons, partners and consultants; Scales from a small team to a global company.

Weak spots: Steeper learning curve than simpler CRMs; Often needs an admin or consultant to set up well; Total cost is well above the seat price.

HubSpot vs Salesforce CRM FAQ

Which is cheaper, HubSpot or Salesforce CRM?

At the entry level the two are close: HubSpot Starter lists at $20 per seat and Salesforce Starter Suite at $25 per user. The gap opens as you move up, because Salesforce's full Sales Cloud editions start at $195 per user per month.

Do HubSpot and Salesforce CRM have free plans?

HubSpot: Yes (2 users, 1,000 contacts). Salesforce CRM: Yes (Free Suite, 10GB storage). Both let you start without paying.

Which is better for a small business, HubSpot or Salesforce CRM?

HubSpot is best for: growing teams that want marketing, sales and support on one customer record. Salesforce CRM is best for: mid-size and large companies with complex sales processes.

How were these details checked?

We read each company's public pricing page on 27 Sep 2026. Salesforce CRM price source: vendor page. See how we research for our full method.

Last updated: 27 Sep 2026. How we research · All comparisons