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Freshsales alternatives

4 tools people consider instead of Freshsales, compared on price, free plans and who each is for.

By napstrIQ Editorial Team · Facts checked against the company's public pages on 27 Sep 2026 · How we research

Short answer: It depends on what you need. HubSpot is best for growing teams that want marketing, sales and support on one customer record. Salesforce CRM is best for mid-size and large companies with complex sales processes. Zoho CRM is best for budget-conscious teams that want many features for the price.

Quick comparison

ToolFree planPaid fromBest for
Freshsales (the one you started with)Not shown on pricing page$9 /user/mo (annual)Small and mid-size teams wanting a low entry price and built-in communication
HubSpotYes$20 /seat/moGrowing teams that want marketing, sales and support on one customer record
Salesforce CRMYes$25 /user/moMid-size and large companies with complex sales processes
Zoho CRMYes$14 /user/mo (annual)Budget-conscious teams that want many features for the price
PipedriveNo$14 /user/mo (annual)Sales-focused teams that want a simple visual pipeline

Prices show in your local currency where a company lists them; others stay in USD.

#1
HubSpot logo

HubSpot

Growing teams that want marketing, sales and support on one customer record

All-in-one CRM with marketing, sales and support tools in one place.

Why choose it

  • A free plan with no end date, good for testing with real data
  • Clean, easy screens that new staff pick up quickly
  • Marketing, sales and support share one customer record

Keep in mind

  • Cost climbs quickly once you add seats, contacts and extra hubs
  • Advanced automation and reporting sit on higher plans
  • Professional and Enterprise can need a paid onboarding step

Free plan: Yes (2 users, 1,000 contacts) · Paid from $20 /seat/mo

HubSpot profileFreshsales vs HubSpot

#2
Salesforce CRM logo

Salesforce CRM

Mid-size and large companies with complex sales processes

The most customisable CRM, built for complex sales and large teams.

Why choose it

  • Extremely flexible for complex sales processes
  • Huge ecosystem of add-ons, partners and consultants
  • Scales from a small team to a global company

Keep in mind

  • Steeper learning curve than simpler CRMs
  • Often needs an admin or consultant to set up well
  • Total cost is well above the seat price

Free plan: Yes (Free Suite, 10GB storage) · Paid from $25 /user/mo

Salesforce CRM profile

#3
Zoho CRM logo

Zoho CRM

Budget-conscious teams that want many features for the price

A feature-rich, lower-cost CRM with a free plan for up to three users.

Why choose it

  • Low prices with a lot of features
  • A free edition for up to three users
  • Free trial on every paid edition

Keep in mind

  • Screens can feel crowded to new users
  • Setup takes more effort than the simplest CRMs
  • Best value needs you to use several Zoho apps

Free plan: Yes (up to 3 users) · Paid from $14 /user/mo (annual)

Zoho CRM profile

#4
Pipedrive logo

Pipedrive

Sales-focused teams that want a simple visual pipeline

A simple, visual sales CRM built around the deal pipeline.

Why choose it

  • Very easy to understand at a glance
  • Focused on sales, so less clutter
  • Fast to set up

Keep in mind

  • No permanent free plan
  • Monthly billing costs much more than annual
  • Marketing and support tools are add-ons or absent

Free plan: No (free trial) · Paid from $14 /user/mo (annual)

Pipedrive profile

Freshsales alternatives FAQ

What is the best alternative to Freshsales?

It depends on what you need. HubSpot is best for growing teams that want marketing, sales and support on one customer record. Salesforce CRM is best for mid-size and large companies with complex sales processes. Zoho CRM is best for budget-conscious teams that want many features for the price.

Is there a free alternative to Freshsales?

Yes. HubSpot, Salesforce CRM, Zoho CRM list a free plan. See each profile for its limits.

Why do people look for a Freshsales alternative?

Common reasons, based on our review: best features only on Pro and Enterprise; add-ons increase the cost; we could not confirm a permanent free plan.

Last updated: 27 Sep 2026. How we research · All alternatives