Dynamics 365 Sales alternatives
4 tools people consider instead of Dynamics 365 Sales, compared on price, free plans and who each is for.
Quick comparison
| Tool | Free plan | Paid from | Best for |
|---|---|---|---|
| Dynamics 365 Sales (the one you started with) | No | $65 /user/mo (billed yearly) | Companies already on Microsoft 365 that want their CRM inside the tools staff use all day |
| Salesforce CRM | Yes | $25 /user/mo | Mid-size and large companies with complex sales processes |
| HubSpot | Yes | $20 /seat/mo | Growing teams that want marketing, sales and support on one customer record |
| Zoho CRM | Yes | $14 /user/mo (annual) | Budget-conscious teams that want many features for the price |
| Pipedrive | No | $14 /user/mo (annual) | Sales-focused teams that want a simple visual pipeline |
Prices show in your local currency where a company lists them; others stay in USD.
Why people look for a Dynamics 365 Sales alternative
Based on our review of Dynamics 365 Sales, these are the limits that most often send buyers looking elsewhere:
- No free plan
- Yearly billing means a year's commitment
- Too heavy for a team of two or three
Still a good fit if your company already lives in Microsoft 365, or you have a long or complex sales process. See the full Dynamics 365 Sales profile for plans and pricing.
Salesforce CRM instead of Dynamics 365 Sales
Mid-size and large companies with complex sales processesThe most customisable CRM, built for complex sales and large teams.
Pick Salesforce CRM over Dynamics 365 Sales if your sales process has many steps or teams. Stay with Dynamics 365 Sales if your company already lives in Microsoft 365.
| Dynamics 365 Sales | Salesforce CRM | |
|---|---|---|
| Starts at | $65 /user/mo (billed yearly) | $25 /user/mo |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
Why choose Salesforce CRM
- Extremely flexible for complex sales processes
- Huge ecosystem of add-ons, partners and consultants
Keep in mind
- Steeper learning curve than simpler CRMs
- Often needs an admin or consultant to set up well
HubSpot instead of Dynamics 365 Sales
Growing teams that want marketing, sales and support on one customer recordAll-in-one CRM with marketing, sales and support tools in one place.
Pick HubSpot over Dynamics 365 Sales if you want one system for marketing, sales and support. Stay with Dynamics 365 Sales if your company already lives in Microsoft 365.
| Dynamics 365 Sales | HubSpot | |
|---|---|---|
| Starts at | $65 /user/mo (billed yearly) | $20 /seat/mo |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
Why choose HubSpot
- A free plan with no end date, good for testing with real data
- Clean, easy screens that new staff pick up quickly
Keep in mind
- Cost climbs quickly once you add seats, contacts and extra hubs
- Advanced automation and reporting sit on higher plans
Zoho CRM instead of Dynamics 365 Sales
Budget-conscious teams that want many features for the priceA feature-rich, lower-cost CRM with a free plan for up to three users.
Pick Zoho CRM over Dynamics 365 Sales if price matters most. Stay with Dynamics 365 Sales if your company already lives in Microsoft 365.
| Dynamics 365 Sales | Zoho CRM | |
|---|---|---|
| Starts at | $65 /user/mo (billed yearly) | $14 /user/mo (annual) |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
Why choose Zoho CRM
- Low prices with a lot of features
- A free edition for up to three users
Keep in mind
- Screens can feel crowded to new users
- Setup takes more effort than the simplest CRMs
Pipedrive instead of Dynamics 365 Sales
Sales-focused teams that want a simple visual pipelineA simple, visual sales CRM built around the deal pipeline.
Pick Pipedrive over Dynamics 365 Sales if your work is mainly sales. Stay with Dynamics 365 Sales if your company already lives in Microsoft 365.
| Dynamics 365 Sales | Pipedrive | |
|---|---|---|
| Starts at | $65 /user/mo (billed yearly) | $14 /user/mo (annual) |
| Free plan | No | No |
| Free trial | Yes | Yes |
Why choose Pipedrive
- Very easy to understand at a glance
- Focused on sales, so less clutter
Keep in mind
- No permanent free plan
- Monthly billing costs much more than annual
Dynamics 365 Sales alternatives FAQ
What is the best alternative to Dynamics 365 Sales?
It depends on what you need. Salesforce CRM is best for mid-size and large companies with complex sales processes. HubSpot is best for growing teams that want marketing, sales and support on one customer record. Zoho CRM is best for budget-conscious teams that want many features for the price.
Is there a free alternative to Dynamics 365 Sales?
Yes. Salesforce CRM, HubSpot, Zoho CRM list a free plan. See each profile for its limits.
Why do people look for a Dynamics 365 Sales alternative?
Common reasons, based on our review: no free plan; yearly billing means a year's commitment; too heavy for a team of two or three.
Alternatives to other tools
Last updated: 6 Oct 2026. How we research · All alternatives